print

Green Alerts! Emergency Notification

he City of Green has contracted with a third-party source to provide emergency notification to citizens through text and voice messages to their home, cellphones or email.  

Click here to sign-up for Green Alerts!

Green Alerts! will only be used for emergency notifications.  To receive on-going city updates about events, road construction and other happenings in the city, please also sign up for our e-newsletter.  Click here to sign-up for the enewsletter.

Frequently Asked Questions about Green Alerts!

What is Green Alert!?

How do I register?

Does Green Alert! cost anything to use?

Do I need to register if I am already registered to receive the city e-newsletter?

What types of alerts will I receive?

Will all cellular phone carriers deliver Green Alert! messages?

Will I receive ads or spam on my phone?

Can I register all my family members to receive alerts?

What do you mean only one "voice" message per subscriber?

I don't use text messages. Can I receive GreenAlert! by email?

Exactly what phones will be able to receive these voice alerts?

I work in the City of Green, can I add my work phone number as a subscriber?

Exactly what phones or devices will get the text alerts?

What happens if I change my mobile carrier and receive service through another company?

What happens if I change my phone number?

How can I stop receiving the alerts?

What other PUBLIC SAFETY NOTIFICATION SYSTEMS are used in Summit County for the City of Green?

I do not have internet access, how can I sign up to get the voice messages?

 

What is Green Alert!?

Green Alert! is the emergency notification voice and text messaging system for the City of Green. It is used by public safety officials as a way to instantly reach voice phone numbers and mobile devices with a text when an urgent situation needs to be communicated.

How do I register?

City of Green residents, business owners, and taxpayers can register by clicking the GreenAlert! link on the City Website at http://www.cityofgreen.org/. Enter your phone number (landline, mobile/cellular, VOIP), pager number, email address and/or text/SMS number. You will receive a text confirming that you have opted into the alert system to receive emergency notifications. Your registration information is private and will not be shared.

Does Green Alert! cost anything to use?

There is no cost for an individual who has registered for the alerts; however, your cell phone carrier might charge you to receive text messages, so please check your plan.

Do I need to register if I am already registered to receive the city e-newsletter?

Yes. GreenAlert! is a separate system from the e-newsletter and requires residents to sign-up as a subscriber. You may have several people from each household register.

What type of alerts will I receive?

You will only receive emergency notifications, severe weather warnings and other City notices. You can choose to have a voice message, a text message to your cell phone or PDA, a text sent to an alphanumeric pager or an email address.

Will all cellular phone carriers deliver Green Alert! messages?

Yes, our City service provider works with all major cellular phone providers. Text messages will be sent to your carrier for delivery to your phone. While it is extremely unlikely that you would not receive an alert message, signal strength and other issues with your carrier could impact delivery to your phone.

Will I receive ads or SPAM on my phone?

No. Inspiron Logistics, the company behind the Wireless Emergency Notification System (WENS) does not tolerate spam text or email messages. Inspiron Logistics maintains an anti-spam policy as part of the compliance to operate with Tier 1 provisioning with all of the major North American carriers. Tier 1 provisioning is only granted to top emergency officials and the WENS system. This means that when the mobile networks are completely congested, the only messages allowed to go through are those with Tier 1 provisioning as a matter of priority.

Can I register all of my family members to receive alerts?

Yes. There are two ways to do this. 1.) You may register as one voice phone number with multiple cellular numbers for text alerts and email's, or 2.) you can individually register so that all of your phone numbers receive a voice message and a text message. You can only have one phone number for the voice message per subscriber. It is flexible and easily expandable to meet your particular emergency notification needs.

What do you mean only one "voice" message per subscriber?

GreenAlert! will send one voice message to each person who signs up, (aka subscriber). It will send multiple text messages to that one subscriber using a cellular phone number, pager number or email address. You will see many devises listed on the sign-up page.

 I don't use text messages. Can I receive GreenAlert! by email?

Yes, when you sign up online, fill in your email address in the proper field. You will be sent your emergency notification through the email address that you registered.

 Exactly what phones will be able to receive these voice alerts?

All cellular phones, including private numbers
All landline phones, including unlisted numbers
All VOIP phones, including unlisted numbers

 I work in the City of Green, can I add my work phone number as a subscriber?

We recommend that your employer set up an account to receive the alerts at the business. A phone number can only be added once to receive the voice message. You can have multiple phone numbers at one address, but they must be added as separate subscribers.

Exactly what phones or devices will get the text alerts?

~ cellular phones with text capabilities
~ any carrier alphanumeric pagers
~ any carrier Blackberry-IPhone-PDA's
~ Email accounts with any service provider
(Yahoo, MSN, Hotmail, Google, etc...)

What happens if I change my mobile carrier and receive service through another company?
Nothing will change. You will still receive GreenAlert! as long as you have the same phone number.

 

What happens if I change my phone number?

You will need to re-register so that you can resume receiving GreenAlert! notifications.

How can I stop receiving the alerts?

There are a few ways to cancel it:
You can simply text STOP to 69310 from your phone
You can send an email to: remove@wensnetwork.com
You can return to the "Sign Up Now" link at the city website
and click on "unsubscribe"

What other PUBLIC SAFETY NOTIFICATION SYSTEMS are used in Summit County for the City of Green?

REVERSE 9-1-1
Voice message to published landline phone numbers
Emergency Alert System - E.A.S. - it is the warble tone you hear over television and radio
Emergency Alert Radio - E.A.R. - the weather alert radios
Cable Interrupt - interruption of television service with Time Warner Cable


I do not have internet access, how can I sign up to get the voice messages?

Simply call 330-896-6610 any time and ask to sign up for GreenAlert! we will do it for you.