Green
Fire DivisionCentral Fire Station
4200 Massillon Road
North Canton, OH 44720
EMERGENCY: DIAL 9-1-1
Business Telephone: 330-896-6610
Fax: 330-896-2933
Email Fire
 Robert M. Calderone , Fire Chief |
I am proud of the premier emergency services Green Fire provides to the community. We continue to progress, learn from the past, respond to the present, and implement with the future in mind as both our community and our fire division continue to grow. Robert M. Calderone, Fire Chief FIRE
DIVISION MISSION STATEMENT |
*ALERT*
Several citizens have reported receiving telephone calls from people claiming to be raising money on behalf of the fire division. If you have received such a telephone solicitation, please contact me. Green Fire Division does not solicit funds over the telephone.
Dispatch
Center
The City of Green Fire Division has an enhanced 9-1-1 system which enables
the 9-1-1 operator (referred to as the "dispatcher") to identify
through the system's computer, the phone number and address of the calling
party. This assists in timely dispatching of a Sheriff’s Deputy and/or
Fire/EMS units to the emergency scene. On April 8th, 2005 the City began operating joint dispatch services for the communities of Coventry, Springfield, Lakemore and Uniontown. This new dispatch consortium will enable the City to provide a more cost effective and proficient dispatching operation for Green and all of the participating communities.
When
a 9-1-1 call is received, the call will be answered by a Summit County
Sheriff’s Office dispatcher. The Sheriff’s office dispatcher
ascertains if the call requires the response by the police or the Fire
Division. Calls for the Fire Division are instantly transferred to
the fire station with the 9-1-1 data.
The Sheriff’s office dispatcher needs to know the type of emergency
and will ask for a description of the problem. This allows the dispatcher
to decide how to route the call. If it is a police matter, they will stay
on the line and take information. If it is a fire or medical emergency,
they will tell the caller to stay on the line and transfer the call to
the Fire Division. The telephone line will ring again and a fire
dispatcher will answer and ask the caller if it is a fire or medical emergency.
An address and phone number will be asked to verify the 9-1-1 information.
When calling 9-1-1, try to stay calm. State what kind of emergency it
is, and then tell the dispatcher location of incident. The caller should
remain on the telephone to answer more questions; but in most cases emergency
units already have been dispatched even while the caller is talking with
the dispatcher. It is a good idea to teach children their home address
and telephone number as soon as possible. Even though in most cases when
a caller dials 9-1-1 the address and phone number of the caller's location
is immediately displayed to the dispatcher, this is not the case when the call is made from a cellular telephone. Cellular telephone calls to 9-1-1 used to all be routed through the State Highway Patrol. This was recently changed, and now cell phone calls are routed through the closest cellular tower site, which may be many miles from where the caller is actually making the call. As such, it is important to remember that when calling 9-1-1 from a cellular phone that the dispatcher does not receive accurate caller information on the 9-1-1 screen.
Our dispatchers are specially trained to handle medical emergency requests and can provide
self-help instructions to the caller while units are enroute. Fire engines,
ambulances, and a variety of other vehicles are dispatched according to
the nature of the call. All City of Green fire fighters are cross trained
as paramedics, and are classified as "firemedics". The Firemedics
are capable of providing advanced life-support treatment including IVs,
drug therapy, and cardiac monitoring.
Stations, Staffing, and Equipment
The City of Green currently has two fire stations. The central fire station,
station #1, is located at the corner of Massillon Road and Steese Road.
The dispatch center and Fire Division administrative offices, which
include the Fire Chief’s office and the Inspections, EMS, Training
and Fleet Maintenance bureaus, are located at this station. This station
is normally staffed by seven firemedics, including shift captain and shift
lieutenant. We currently house over ten vehicles at this station, including
two medic units, a ladder truck, a heavy rescue truck, a tanker, and a
number of support vehicles.
Fire
station #2 is located on East Turkeyfoot Lake Road near Cottage Grove
Road. This satellite fire station is normally staffed by three firemedics,
one of which is a shift lieutenant. The Summit County Sheriff’s office
also has an office and maintenance garage located in this facility. We
currently respond three vehicles from this station; a fire engine, medic
unit and chase vehicle. We also have a boat housed at this station for
water rescue responses in the Nimisila Reservoir and Portage Lakes areas.
Resources from both fire stations are responsive to structure fires and
other emergencies which typically require multiple apparatus or a large
number of firefighters. We also utilize mutual aid from neighboring fire
departments to supplement our response, if needed.
Response Personnel
The Fire Division maintains a minimum of ten response personnel on duty
twenty-four hours a day, seven days a week. The response staff consists
of a captain and a minimum of two lieutenants, and seven firemedics. Between
8:00 am and 4:00 pm on weekdays, our response capabilities are supplemented
by our bureau staffing which consists of the fire chief, a captain, three
additional lieutenants and our firefighter/engineer. Our dispatch center
is staffed on a twenty-four hour basis by nine full-time dispatchers and
several part-time dispatchers. The Fire Division also has a Dispatch Manager, Administrative Assistant, and a full time Secretary that work during normal business hours.
Our
response personnel are certified by the State of Ohio as both paramedics
and full-time firefighters. In addition to these certifications, our paramedics
maintain certifications in both basic and advanced cardiac life support
and pediatric cardiac life support. Several of our paramedics are also
certified as "tactical medics" and function as part of the Summit
County Sheriff’s SWAT team. All of our firefighters are trained in
technical rescue techniques and vehicle extrication, and many hold special
certifications for underwater rescue, confined space rescue, high angle
rescue, and hazardous material operations. Our fire personnel also have
commercial driver's licenses and have had training in emergency response
driving.
Fire personnel have been trained to handle mass casualty
incidents and have had training in homeland security, including domestic
preparedness. Since the Akron Canton Airport is located in
the City of Green, all of our response personnel are also certified in
aircraft crash-fire and rescue operations and have been trained to respond
to a variety of aircraft related emergencies.
Alarms
The Fire Division responds to, on average, seven alarms each day. Eighty
percent of the alarms we respond to each year are EMS related, and our
medics transport over 1,200 patients to area hospitals annually.
Eighty percent of the patients we transport are residents of Green. The
City currently charges non-residents for emergency ambulance transportation
and revenues collected are used to off-set the costs of replacing medic
units and EMS equipment.
PHI
Notice
This notice describes how medical information about you may be used and
discloses how you can get access to this information. Protected
Health Information (PHI)